2. Installation

Warning

Before uploading files, enable Magento caches (System - Cache Management), this will prevent Magento to try to install extension before all files are uploaded.

If you have any : APC cache, Memcache, Rediscache, please disabled them.

Also, if Magento’s compilation (System - Tools - Compilation) is enabled, please disabled it.

1. Installation

You just need to upload the extension file structure to your server on the same file structure provided by Magento.

All the code files will be available into app/code/community/MDN.

Once all files are uploaded, please follow this steps to make sure it is well installed:

  1. Refresh caches (System - Cache Management).
  2. Logout and login yourself from Magento’s back office.

If you don’t get any error message at this stage, go to the next step to configure your extension !

Upgrade from version 1.9.2

  1. Disable RMA module.
  2. Rename the file : app/code/local/MDN/ProductReturn/etc/config.xml
  3. Rename folder app/code/local/MDN/ProductReturn
  4. Now, old RMA is safely disabled, you can install the new RMA normally.

How to disable the extension

  1. Edit MDN_ProductReturn.xml  in app/code/etc/modules
  2. Change True by False.
  3. Refresh caches (System - Cache Management).

2. Requirements

Once the extension is installed, to ensure a proper behavior, you have to create a new magento product that fulfill these requirements:

General tab Price tab Inventory tab
  • Name : Fake product return
  • SKU : product return
  • Weight : 0.0
  • Status : Enabled
  • Visibility : Not visible individually
  • Price : 0
  • Tax : None
  • Manage stock : No
Website tab (if displayed): Select all available websites

Save the product.

Then copy the ID (not the sku) in System > Configuration > Product return fake product id option.